Sunday, August 31, 2014

The Administration of "Hard Work"

How many times have you heard this from the current administration? (and to be fair this has been part of past administrations as well) "We are working day and night.....I will not rest until....we are working around the clock...." I have heard it a lot in the past 5 years. In fact, every time something goes haywire in the Obama administration, we can be sure that we will soon hear Obama telling us how hard he and everyone in his administration are working.

I worked with a systems engineer early in my career. She was brilliant, personable, and effective. In the years I had the privilege of working with her, I am not sure if she ever worked a 40 hour week. I can tell you with certainty that she never worked a 50 or 60 hour week. Guess what? I couldn't have cared less. Our customers loved her, she never missed a deadline, and she ran projects like a finely tuned swiss watch. There was nothing asked of her that she did not deliver in spades. Did it matter to me that she could get all of this done in 30 hours a week, making time for her tennis team or playing the piano? Nope. As many good executives have noted, we should never confuse hard work with results. We all appreciate hard work, but we expect and reward results, no matter how much or how little time it takes to deliver them.

President Obama's lack of private sector experience is no more evident in his value of "working hard" over results. I couldn't care less how hard anyone in the administration was working while the Obamacare systems crashed and burned. I'd have traded some of that hard work for good results any day. Obama told us how hard he and his administration have been working on 1) the economy 2) winning the war on man-made disasters caused by...well, we aren't allowed to say 3) the budget shortfalls, etc. The problem is, the results in all of these areas suck. They are terrible.

If anyone in the private sector worked hard on these problems and delivered the results of this administration, they would have been fired. I would feel better if they told me that they stayed out all night drinking and playing cards. At least there would be an excuse for such bad results and I wouldn't feel so bad firing them - and at least they had fun while delivering bad results. The problem with government is that no one gets fired. Ever, no matter how bad the results. All that matters is that they are working hard....outcomes be damned.


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